Full payment is required before an order will be processed. Payments online can be made by Credit Card, Debit Card, E-Check, or PayPal. Once the order is in the process, no changes can be made. Additional items can be processed online as a new order. Cancellations made prior to the non-assembled order being picked or delivered will be fully refunded. Cancellations made prior to the assembled order being picked or delivered will be subject to a 10% processing fee. Cancellations made after an order should be treated as the return, please check our return term for this condition. Refund will be issued within 2 business days from Lode International Inc by the same method of payment. The actual receiving date differs, because of bank processing time. The sales tax can only be waived when customers provide document including, but not limited to, the resale license that meets the requirements of Texas Comptroller of Public Accounts department.